Process Excellence Change Agent - Wealth Management (4766)

For a project at our clients site, an international bank based in Zurich, we are looking for an experienced

PROCESS EXCELLENCE CHANGE AGENT - WEALTH MANAGEMENT (4766)

You'll be working as part of the Process Excellence team (PEX team), which acts as a center of competence for process (re-) design and optimization work across the company, with tools to deliver continuous front-to-back efficiency and to lead lean transformations.

YOUR QUALIFICATIONS:

- 5+ YEARS IN CHANGE PROCESS MANAGEMENT, PROCESS OPTIMIZATION, TARGET OPERATING MODEL DESIGN, TRANSFORMATION MANAGEMENT OR RELATED FIELD
- MIN. 3 YEARS PROJECT MANAGEMENT EXPERIENCE IN THE FINANCIAL SERVICES INDUSTRY IN WEALTH MANAGEMENT/PRIVATE BANKING
- GOOD KNOWLEDGE IN ONE OR MORE OF THE FOLLOWING: PROCESS OPTIMIZATION, CONTINUOUS IMPROVEMENT, ROBOTICS PROCESS AUTOMATION, RPA TOOLS (EG, AUTOMATION ANYWHERE, BLUE PRISM, CICERO OPENSPAN) TARGET OPERATING MODEL DESIGN, BUSINESS PROCESS MANAGEMENT (BPM)
- LEAN SIX SIGMA CERTIFIED AND PROVEN TRACK-RECORD OF APPLYING THOSE SKILLS
- Strong analytical, communication and facilitation skills
- FLUENT IN ENGLISH

YOUR RESPONSIBILITIES:

- Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)
- Solve problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement
- Deliver PEX initiatives which include optimization projects and Target Operating Model design
- Implement solutions and ensure sustainable change
- Lead opportunity assessments to identify suitable processes for automation
- Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutions

Are you ready for a new challenge and AVAILABLE IN OCTOBER IN ZURICH AND AVAILABLE TO TRAVEL AT LEAST 25%? We look forward to receiving your application in MS-Word. For any questions, please contact us.