Process Engineer for Data Center Global Services

Our client is the leading online retail company seeking a Process Engineer for Data Center Global Services. The focus of this position will be to support process improvement efforts globally across their data center fleet. The candidate will have hands-on experience drafting process maps and workflows and understand the common process improvement methodologies.

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. S/He will be able to quickly adapt and perform without diluting the quality of output. S/He will display creative and analytical problem solving with an unrelenting passion for excellent customer service. The candidate may support other tasks to facilitate organizational performance, such as analysing data, capturing lessons learned, assisting with facilitated process events.

ROLES AND RESPONSIBILITIES

- Support process improvements, best practice sharing, and standardization across large enterprise data center facilities
- Support facilitated events to elicit process requirements and/or assist in conducting and documenting 1:1 SME interviews
- Develop process flow diagrams in Microsoft Visio in using standard workflow notations
- Assist with other related organizational performance tasks when asked or when you think it will help resolve an issue/improve organizational performance
- Work with a globally dispersed customer
- Travel to domestic sites within the US; possible travel to international locations if needed
- Adopt to this unique corporate culture, embrace the vision and make history

BASIC QUALIFICATIONS

- 3-5 years' experience supporting process improvement projects
- Hands-on experience drafting process maps, work flows in various degrees of complexity
- Excellent oral and written communication skills and interpersonal skills
- Must be detail-oriented with a demonstrated ability to self-motivate and manage competing priorities, yet work well with other to meet the goals of the team
- Outstanding problem solving and analytical skills
- Microsoft Office products (Excel, PowerPoint, Word, Visio, MS Project and SharePoint)
- A completed Bachelor's degree

PREFERRED QUALIFICATIONS

- Knowledge of LEAN
- Experience providing process improvement services to the private sector - Data Center experience

This contract position is expected to be 3 months in duration.