Process Analyst

Are you looking for a new challenge? Well, for one of our international client with HQ in Amsterdam, we are currently looking for a highly skilled Process Analyst.

You'll be working in Amsterdam for an international brand with offices around the world, and as you can imagine a very diverse culture. Your role is pivotal bringing together IPV6 products and services at the integration activity level, including drawing in IT, Core, Access & Technology groups.

You will build relationship with key SMEs within the business functions to understand existing processes. As an Process Analyst you work collaboratively with the SMEs to formulate the new processes, and document these using industry standards. Coordinate with various functions the review and approval process. You facilitate workshops to walkthrough and align on documented processes. Create a set of standards to be used by the business.

SKILLS AND QUALIFICATIONS:

- Be skilled in industry standards for process maps
- Ideally have a Six Sigma Black-belt or Lean background
- A quick learner and ability to understand different business functions through speaking with the key SMEs
- Outstanding analytical skills to be able to ask the right questions and a varying set of questions to identify gaps the business may not have even thought about
- Good communication and interpersonal skills to be able to build relationships with the various stakeholders from both the business and technology
- Some understanding of billing systems, technical design and solution architecture, be able to understand functional specs

For this role it is important that you can think in solutions. You know what kind of innovations and activities there are in your field of expertise. Our client is looking for someone who is eager to learn and is capable to challenge themselves and the people around them.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.