Policy and Procedure Author

This role will be responsible for revising policies and standard operating procedures used across the Technology team. The department's technology has recently updated the policy and procedure framework, therefore this role will be required to write and revise policies and procedures to align with the new framework, not develop the framework. This role will also provide advice, be responsible for the provision of advice, ensuring procedures and policies are current, conversion to new document formats and identifying any new policies and procedures.

It is critical that the successful applicant possess strong document writing skills and experience with preparation of policies and procedures including:

- Security policies;
- General ICT policies;
- Operational procedures;
- Preparation of technical documentation; and
- Provision of management reports.

THE ROLE:

- Liaise with team leaders and end users to define technology business processes and procedures;
- Establish documentation for hardware and software;
- Write and review existing policy and procedural documents;
- Rewrite policies and procedures to match revised requirements;
- Inclusion of policies and procedures into PSPF requirements where necessary;
- Provision of advice in relation to policies and procedures; and
- Distil relevant information and present that information in an easy to understand format using text, photographs, drawings, diagrams, etc.

SKILLS/EXPERIENCE:

- Demonstrated experience with document revision;
- Demonstrated experience with application of processes within a technology management environment;
- Knowledge of policy preparation principles;
- Demonstrated knowledge of information technology environment;
- Knowledge of operational procedures;
- Highly polished communications skills, both verbal and written;
- Ability to absorb and retain information quickly, specifically complex technical information;
- Ability to research into a wide range of IT issues as required; and
- Ability to target audience and to present ideas in a user-friendly language.

DUE TO SECURITY CLEARANCE REQUIREMENTS FOR THIS ROLE, CANDIDATES MUST BE AUSTRALIAN CITIZENS WHO CURRENTLY HOLD A BASELINE SECURITY CLEARANCE.