Pension Administrator

Are you interested in working for one of the largest and most successful business process outsourcing organisations in the country?

CAPITA is the UK's leading Business Process Outsourcing organisation and a FTSE100 company considered one of the best in our field. We provide services to some of the biggest and best public and private sector organisations across many industries in both the UK and abroad. At Capita, we pride ourselves on attracting and retaining talented individuals within our professional working environments. This is an exciting opportunity to join one of Capita's core businesses on an interim contract.

Capita Employee Benefits provides award winning pensions and employee benefits solutions. With over 35 years of specialist industry knowledge we create solutions that make a real difference to businesses and employees.

We are seeking Pension Administrators to join our Operational Team based in Darlington on fixed term contracts until August 2014.

The successful candidate with play a full and active role within the Pension Protection Fund/Financial Assistance Scheme team, processing transactions with a clear remit to maintain high standards at an individual and team level. Our Pensions Administrators perform complex pension calculations and deliver a quality administration service to customers, by working as part of a team to provide optimal levels of member experience in terms of quality and accuracy.

This is a crucial role within Capita and as such you will play an integral and vital role in the company's and your own future success.

KEY DUTIES AND RESPONSIBILITIES:

. To deal with a range of pension calculation processes, including implementing new pensioners via Hartlink, performing manual assistance calculations, death benefits etc.
. To develop a thorough working knowledge of the FAS/PPF benefits, calculations, systems and procedures and understand the roles of all third parties involved.
. To understand and be familiar with the contracted performance targets with a view to offer a bespoke member experience of high standard professional level.
. To liaise and support payroll section in the monthly process of payroll administration.
. Contribute to and develop internal processes, assisting with training where required
. To complete scheme administration work as and when necessary, accurately and within agreed timescales
. To address any complaint cases in line with the agreed process

The perfect individual for this opportunity must be able to demonstrate the following:

. Excellent communication skills with proven objection handling experience
. Real attention to detail and the ability to explain comprehensive information in a clear and concise manner;
. Strong numeracy skills
. PC Literate and be familiar with Microsoft applications such as E-mail, Word, Excel

In addition, experience of working within a Pension administration role is desirable with the ability to apply this knowledge practically within a busy operational area.

Our Pensions Administrators must thrive under pressure in order to meet challenging deadlines while adapting positively and quickly to changing workloads and varying business priorities.

IF YOU HAVE THE SKILLS TO SUCCEED AS A PENSIONS ADMINISTRATOR WITH CAPITA EMPLOYEE BENEFITS, PLEASE DO NOT HESITATE TO APPLY WITH YOUR CV FOLLOWING THE APPROPRIATE LINK.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.