PC Support - Level 1 & 2 - MCP, MS Products, Mobile Devices

Candle are seeking an experienced Technical Support Engineer (level 1 and 2) and MCP with excellent Windows XP/7/8, LAN connectivity, mobile device, desktop and hardware skills for an immediate contract start.

Working in a friendly and supportive team, your duties and responsibilities will include:

- Responding to service request ticketing, providing phone, email and remote diagnostics to identify and resolve customer reported issues
- Providing desktop support
- Configure, troubleshoot and fix hardware, software, mobile, printer/scanner/copier issues

Recent corporate experience and excellent communication skills are essential as is the ability to provide high customer satisfaction.

While this contract is for one month initially, there is a good chance that the contract will be extended for a further two months.

If this sounds like you, please click on the apply Tab below!

Please note that due to the high number of anticipated applicants, it will not be possible to respond to each candidate with feedback. Shortlisted candidates will be contacted by telephone initially.

Tags: it support, desktop support, Microsoft certified professional, service manager