Part Time Patient Advocate

DESCRIPTION

Will Require a Health Screen and DMV Check

Experience:

- TWO-THREE YEARS EXPERIENCE AS A HOSPITAL NURSE PREFERRED.
- INDIVIDUAL MUST HAVE AN UNDERSTANDING OF THE CLINICAL SETTING AND DOCUMENTATION COMPONENTS THAT OCCUR AS A RESULT OF THE CLINICAL COMPONENTS.
- PREVIOUS EXPERIENCE (USUALLY 2+ YEARS) IN A QUALITY IMPROVEMENT ROLE.
- EXPERIENCE IN A "PATIENT ADVOCATE" ROLE TO INSURE A "PATIENT" CENTERED FOCUS.
- FAMILIARITY WITH MEDICAL PROCEDURES AND TERMINOLOGY.
- STRONG PLANNING, ORGANIZING, INTERPERSONAL AND CONFLICT RESOLUTION SKILLS.
- DETAILED KNOWLEDGE OF TITLE 22, TJC AND NCQA REQUIREMENTS FOR LICENSURE AND ACCREDITATION.
- PROFICIENT WITH PC APPLICATIONS INCLUDING DATABASE, SPREADSHEET, AND WORD PROCESSING

EDUCATION:

- ACTIVE RN LICENSE PREFERRED
- BACHELOR\'S DEGREE IN NURSING OR HEALTH CARE PREFERRED.
- CURRENT CERTIFIED PROFESSIONAL OF HEALTHCARE QUALITY (CPHQ) PREFERRED

DESCRIPTION:

- THIS POSITION REQUIRES SOME CLINICAL UNDERSTANDING AND THE INDIVIDUAL WILL BE REVIEWING MEDICAL RECORDS (ELECTRONIC HEALTH RECORD) TO DETERMINE WHAT ASPECTS OF CARE WERE PROVIDED TO HOSPITALIZED MEMBERS COMPARED TO THE CLINICAL PRACTICE GUIDELINES USED BY THE SOUTHERN CALIFORNIA MEDICAL GROUP PHYSICIANS.
- ACTIVE RN LICENSE PREFERRED
- ASSISTS THE DIRECTOR IN MAINTAINING AND REVISING THE MEDICAL CENTER QUALITY IMPROVEMENT PROGRAM. COORDINATES THE ACTIVITIES OF DEPARTMENTS, COMMITTEES AND MEDICAL STAFF TO DEVELOP AND DOCUMENT ONGOING EVALUATION ACTIVITIES;
- PERFORM STUDIES AND PROBLEM FOCUSED REVIEWS;
- INTERPRET DATA AND PROMOTE THE MEDICAL CENTER QUALITY IMPROVEMENT PROGRAM TO MEDICAL, NURSING AND SUPPORT SERVICES.
- ASSUMES ROLE OF DIRECTOR WHEN NECESSARY.
- TRAVELING TO DIFFERENT OFFICES.

MANAGER IS OPEN TO HIRING A COLLEGE STUDENT