Oracle SOA Support Lead

Title: Oracle SOA Support Lead
Location: Lagos Nigeria
Rate: $425 USD plus all expenses
Duration: 12 months
Start date: Immediate
Keywords: Oracle SOA, Support, Lead, BPEL, BPM, OESB, OSB, BAM,OBR, OER,OEG,OWSM,OSR

Our client is looking for SOA/OSB Support Lead
The Fusion Middleware SOA organization provides technical assistance for all ORACLE SOA suite products, to customers, partners, consultants and sales engineers, who are developing / running in production applications using the ORACLE SOA suite products. Support Engineer will be responsible for the highest order of technical and political escalations in support.

DUTIES & RESPONSIBILITIES:

Provide customer and systems support of SOA/OSB suite software and systems. (OSB, BPEL,BAM,OBR, OER,OEG,OWSM,OSR)
Troubleshoot and analyze databases, application servers and new technologies, with a focus on weblogic application servers, Windows and Unix system administration (Solaris, Linux), and Java Application Programming Interfaces (API's).
SOA suite environment purging, monitoring, and UMS configurations and troubleshooting
Interact with customers, partners, and software developers to provide technical advice and assistance.
Work with Sustaining Engineering in prioritizing and resolving issues of the highest technical and political severity.
Have the ability to analyze and resolve issues at the code level.
Prepare other support engineers for support of newly released products.
Identify and document product defects for Development Engineering and Sustaining Engineering.
Review design specifications and external technical publications and provide feedback for product and document improvement.

EXPERIENCE:

Minimum of 5 years software support/ customer service experience with products on Unix and Windows platforms. 3 of the 5 years must be specifically on Oracle SOA/OSB.
Proven working experience in the following areas is a must:
Web servers and oracle weblogic application servers Java coding / J2EE/ Web services / Eclipse RDBMS (ORACLE)
Working knowledge of ORACLE SOA products (BPEL, BPM, OESB, OSB, BAM,OBR, OER,OEG,OWSM,OSR) is required.

SKILLS:
Advanced troubleshooting skills in all areas above.
Ability to troubleshoot issues involving platform performance under load.
Excellent verbal and written communication skills in English.
Ability to read and interpret stack traces and troubleshoot issues involving system and process crash events.
Ability to read and analyze network trace data in detail to understand and resolve inter server communication issues.
Advanced customer support and communications skills.
Ability to read and interpret programming languages at a code level (especially Java).
Ability to learn new technologies quickly.
Demonstrate strong troubleshooting and analytical problem solving skills.
Able to multi-task and manage multiple technical issues reported by customers

EDUCATION:

BS Degree in Computer Sciences or equivalent work experience.

If you feel this is the right role for you, please apply and I will contact you immediately.