Oracle EPM and Fusion Middleware Technical Administrator

Oracle EPM and Fusion Middleware Technical Administrator

The purpose of this post is to provide technical support for the provision of Oracle EPM-based services and other Fusion Middleware software

Summary of Assigned Duties

The consultant will:
Provide technical support for Managed Oracle EPM Hosting services provided by ICC, including system administration of EPM technology components such as Essbase.
Provide basic technical support for different Fusion Middleware software such as OAM, OBIEE, ODI and OID
Perform routine production support activities and provide incident and problem management support
Troubleshoot EPM-related issues
Co-ordinate with the application and database vendors for resolution of problems (functional bugs, performance issues, etc.)
Conduct environment refreshes for EPM
Perform support activities during maintenance windows
In case of emergencies, perform support (either on-site or remotely using VPN connectivity) outside normal working hours
Provide standby and on-call support as and when required
Monitor capacity
Implement new EPM environments as required
Perform application upgrades
Provide technical support for the EPM development team of the Partner Organization(s)
Plan and conduct EPM DR tests
Provide assistance in EPM landscape design
Undertake performance tuning in both Essbase and Weblogic server
Produce documentation as required
Implement project-type activities and other requests for services
Liaise with Partner Organizations on a service management basis, including identifying business development for this or similar technology
Perform other duties as required
Communicating in a credible and effective way: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
Producing results: Produces and delivers quality results. Is action
oriented and committed to achieving outcomes.
Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.

Functional Knowledge and Skills
Essential:
Extensive knowledge in the installation and administration of EPM in production environments.
Extensive knowledge in Weblogic and OHS configuration and management
Good understanding of Fusion Middleware and its components
Strong analytical and problem solving skills.
Practical experience with interactive systems, advanced understanding of relational databases.
Knowledge of Service Level Management Principles.

Education
Essential:
University degree in computer or information science, mathematics or related field.

Desirable:
ITIL Foundation Certificate and PRINCE2 certification

Experience
Essential:
Five years or more of experience in Information and Communication Technology (ICT).
Extensive experience in EPM technical architecture design, installation, configuration and administrator support.
Extensive experience in EPM Planning administration
Extensive experience in Essbase administration
Experience in creation of new environments, migration of code, patching and environment refreshes.
Experience in design, implementation and support of backup, monitoring, disaster recovery solutions.
Experience working in both Windows and Linux/Unix OS environments
Experience in one or more of the following Fusion Middleware components: OAM, OID, OBIEE, ODI and Informatica
Design and install EPM in a High-Availability mode
Excellent knowledge of English

Desirable:
Experience in Planning solutions integrated with PeopleSoft and/or E-business
Experience in configuring SSO for EPM and integrate with LDAP source
International work experience
Experience of project management
Working knowledge of French
On-call on a rotational basis, according to defined intervention timelines; requirement to stay in Geneva during these periods
Requirement to provide a contact number where consultant may be reached in case of an emergency
Require all-inclusive daily rate
Interventions during on-call periods shall be compensated with equivalent time off in lieu
Weekend work may be required at short notice
Components
EPM Planning
Essbase
Weblogic
Oracle HTTP Server (OHS)
OS: Windows and Linux
Oracle Fusion Middleware Stack
Oracle Access Manager (OAM)
Oracle Business Intelligence Enterprise Edition (OBIEE)
Oracle Internet Directory (OID)
Oracle Data Integrator (ODI)
Informatica

Location
Geneva Switzerland