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OCM Coordinator IT Process Rollout

Eingestellt von ITech Consult

Gesuchte Skills: Support, Client, Network


INDUSTRY: Pharmaceutical
LOCATION: Basel und Region
DURATION: Till 31.12.2016

Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.) So we are able to present computer science professionals with the required profiles in a short term.

Project Description:
- The Corporate Identity Management (CIDM) project is responsible for implementing the new in-house Identity & Access Management platform (I&AM) and related process adaptations across the entire enterprise. This global role will take a key part in identifying and adequately supporting all impacted stakeholders through tailored communication, timely involvement and provision of sufficient training, and thus ensuring a successful roll-out for the platform and any process changes.
- The project is now in Phase 1 - it is a very large and complex IT implementation which will have an impact on approximately 110.000 end users.

Role Description:
- The role will be reporting to the Organizational Change Management (OCM) Program Lead within the I&AM area. The job holder will support the OCM Lead and play a key role in ensuring the CIDM for Identity Lifecycle Management project meet its objectives on time and to budget by increasing the adoption and usage of the new platform by internal stakeholders.
- The focus will be on stakeholder management and creating and delivering and monitoring the effectiveness of change communications related to the new and changed processes for digital identity and identity entitlements handling.
- The job holder will be expected to use various communication channels and will also identify and support the creation of training materials.
- The OCM Coordinator will also provide direct support and coaching to various stakeholders as they move through the transition to the new platform.
- The change coordinator will also support project teams with integrating the change management activities into their project plans.
- Existing client in-house standards and services for Communications and OCM shall be identified and leveraged as much as possible.

Tasks & Responsibilities:
- Work with Program OCM Lead to design, adjust and implement OCM and Communication Plans
- Apply a structured methodology and lead change management activities
- Support communication efforts: design and implement communications
- Develop and manage online and social media channels, including content creation and coordination with owners of these global channels
- Prepare and facilitate OCM workshops
- Identify additional OCM activities that will ensure the success of the project
- Assess the change impact - create and manage global metrics and feedback mechanisms, incl. surveys
- Support training efforts

Skills & Qualifications:
- Minimum of 5 year experience in end-to-end Change Management projects
- Strong coordination skills Track record of coordinating OCM activities successfully on projects
- Excellent written communication skills in English
- Relevant commercial experience in a multinational company (global environment)
- Experience in change projects, and an interest in change methodologies such as Prosci
- Structured approach, problem-solver, flexible and self-directed with communication skills able to work independently
- Strong interest in new technologies and familiar with the Google Suite.
- Experience of working in IT project implementation projects
- Working language is English. High proficiency in working virtually is essential.
- Ready to travel internationally up to 50% of working time at peaks (mainly Madrid, potentially also San Francisco)

Nice to have:
- Pharma experience
- University degree in Communication Management preferred

Remote work option:
- Remote is possible to some extent but with prior approval.


  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:


  • Projektdauer:

    Till 31.12.2016

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ITech Consult