NOC Technician Job

NOC TECHNICIAN needed for a contract opportunity with Yoh's client located in San Diego, CA.

WHAT YOU'LL BE DOING:

- Provide support for network with shift based work, providing 24x7x365 coverage and support
- Monitor systems, applications including high and low level network wide performance monitoring
- Investigate, troubleshoot, and triage production and non-production software, applications, services and network issues including DNS, SMTP, LDAP, AD and NIS
- Provide and conduct Incident Management methodologies
- Create, maintain and support all run book documentation
- Communicate effectively, but not limited to, generating RCA's for internal and external teams
- Interface with Sony groups and external parties to provide them with supported business services
- Fulfill supported business service requests by troubleshooting, understanding configuration changes and log reviews
- Utility and tools development to improve support processes
- Act of single point of information exchange between numerous groups

WHAT YOU NEED TO BRING TO THE TABLE:

- Use and understanding of Unix Scripts to perform start/stop and new deployments of server sets and database configurations
- Experience troubleshooting complex systems and applications on Unix/Linux platforms
- Cisco networking skills required for deploying documented changes to equipment; this includes changes to port status, VLAN membership and port counters
- Good understanding of software development processes
- Familiarity with Apache, Tomcat, Splunk, Cacti and other open source technologies
- Programming understanding in Java, C, C++ or python desirable
- Client-side database programming experience with SQL, Perl, and Oracle Call Interface (OCI) would be a plus.
- Certificates: ITIL v3 Foundation for Service Management, MCP, CCNA, and RHCSA
- A degree from a four-year college (ie, BA. BS Computer Science) or equivalent
- At least five (5) years of network or relevant experience
- Must demonstrate assertive problem determination skills
- At least three (3) years of network or relevant experience
- A high school diploma or equivalent
- Strong troubleshooting and quality assurance skills desired
- Ability to work well in a fast-paced environment
- Ability to concurrently manage multiple tasks

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Experience using source control, bug tracking, and ticketing systems in a multi team and multi division environment
- Intermediate level Windows and network operations skills
- Intermediate MS Office and web browser skills
- Intermediate level Internet knowledge
- Intermediate PlayStation Online Games knowledge

OPPORTUNITY IS CALLING, APPLY NOW!

RECRUITER: Pierre Paul

Yoh, a DayJ2W: INTET

Tax Term: CON_W2J2WBRSDIEGO

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Enterprise: IT & Telecom