NOC Tech - Data Job

NOC TECH - DATA needed for a CONTRACT opportunity with Yoh's client located in Allen Texas.

TOP SKILLS YOU SHOULD POSSESS:

- Data Network
- Ethernet, ARP, CDP, Frame Relay, BGP, OSPF, RIP, TCP

WHAT YOU'LL BE DOING:

- The mission of the Surveillance team is to serve the Network by performing surveillance and maintenance on a 24x7x365 basis.
- The Network specialist will be responsible for maintenance and support needs for the Network.
- Detailed knowledge of Network protocols including Ethernet, ARP, CDP, Frame Relay, BGP, OSPF, RIP, TCP, LDAP, NTP, RADIUS, SNMP, and Telnet .
- Data Specialist must have a working understanding of Cisco, Juniper, Adtran, Calix and video technologies.
- Specialists will primarily diagnose and resolve issues with the various technologies and support new products as needed.
- Specialists must be able to identify and respond to network alarms while performing in-depth triage and resolution on the data network.
- NOC surveillance specialists, through rapid response, must work to ensure network availability to all devices to ensure customer up time.
- Specialists will be responsible for managing their work flow, escalations and dispatch call outs.
- They will interface daily with CO technicians and Tier II support to inform or update them on maintenance and outage issues.
- All specialists will also answer incoming calls and simultaneously surveillance Netcool for alarms to identify outages or isolation conditions.
- NOC Tech will triage troubles and hand off to Tier II as necessary.
- All specialists must manage their ticket queues to ensure all troubles are addressed and assigned in a timely manner.
- All tickets should be frequently and routinely scrubbed to ensure no issues go unresolved for an extended amount of time.

WHAT YOU NEED TO BRING TO THE TABLE:

- Data specialist must have working experience in the following data technologies: o Alcatel ASAM 1000 Juniper ERX 1440 o Alcatel ASAM 7300 Juniper E320 o Lucent PSAX 1250 Juniper ERX 310 o Lucent PSAX 2300 Juniper M40e o Lucent PSAX 4500 Juniper M320 o Lucent CBX-500 Juniper M10i o Lucent AC60 PSAX Juniper MX 960 o Calix C7 Series Juniper J2350 o Adtran 5000 Juniper Netscreen 5400 o Adtran 3010 Litespan2000 Series o Adtran 3000 Redback Series Routers/Net Op 100 o Adtran 1200/1200F Airwave Wireless Management o Adtran 1248 Arbor E100 o Adtran 1224 Tropos Total Control o Adtran 1000 Tropos 3210 Indoor Access Point o Adtran 1148/1148A Tropos 4010 Mobile Access Point o Miniram 1200 Tropos 5210 Outdoor Access Point o Paradyne Seriers DSLAM Tropos Insight o Cisco 10000 HP Pro-Curve Wireless AP's & Controllers o Cisco 7500 Colubris Wireless AP's & Controllers o Cisco 7200 Proxim Wireless AP's & Controllers o Cisco 6400 Catena DSLAM's o Cisco AS5800 Ciena DN 7100 ATM Switch o Cisco AS5300 o Cisco AS5350 o Cisco AS5200 o Cisco 2600 o Cisco 2500 o Cisco 2900 o Cisco 12000 o Cisco 6500 o Cisco 3400 Series switch o Cisco Litestream 1010 ATM Switch o Cosine IPSX 9500
- Able to work in a 24x7 environment
- Ability to handle and prioritize outage and network issues efficiently and effectively
- Education and experience: Associate's degree in telecommunications or related field or equivalent training/educating required.
- Five - seven (5-7) years' experience required.
- Ability to think critically and work independently.
- Ability to communicate complex issues to technicians and management.
- Demonstrate excellent customer service through all forms of communication.

GET HIRED, APPLY NOW!

Yoh, a DayJ2W: ENG

TAX TERM: CON_W2J2WYOHFED

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Branch: IT & Telecom