Neighbourhood Housing Assistant

Neighbourhood Housing Assistant

Spectrum Housing Group is a Registered Social Landlord (Housing Association) that owns, manages, maintains and develops approximately 17,000 homes across the South and South West of England. Our mission is to be recognised and respected for providing quality homes and housing services. We do this by empowering people, supporting active communities and building better futures. Staff at all levels are supported through positive personal development and training, an open approach to communication and offered help where possible to balance commitments at work and home.

Position: Neighbourhood Housing Assistant
Location: Blandford
Salary: £12,361 pa
Hours: 21 hours Mon-Wed - 6 Month Fixed Term Contract
Benefits: Flexible working, 25 days holiday, final salary pension scheme

Closing date: Tuesday 22nd January 2013
Interview dates: Tuesday 29th January 2013

ROLE:
Spectrum are looking for a Neighbourhood Housing Assistant to work within Neighbourhood Services, responsible to the Neighbourhood Team Manager. You will be responsible for providing a comprehensive neighbourhood housing management service to residents of the Associations properties, taking full responsibility for providing administrative support to the neighbourhood housing management team, developing and maintaining systems and statistics, managing the Association's properties in an identified area.

RESPONSIBILITIES:
a) Producing statistical information
b) Providing administrative support
c) Commitment to customer care, confidentiality and equality & diversity
d) Involvement in lettings and voids

The Neighbourhood Housing Assistant will need to have demonstrable experience in a customer facing environment within the last 3 years and be qualified to GCSE level Grade C or equivalent in Maths & English. A background or experience in Housing would be an advantage.

To be considered for this role you should:

a) Be able to demonstrate strong literacy, numeracy and be able to communicate at all levels.
b) Be able to work independently and as part of a team
c) Have the ability to prioritise a busy role
d) Be proficient in IT systems including Word, Excel and Outlook.

Due to a requirement to travel within this role, a current driving licence and your own transport will be essential.

This role is subject to an enhanced CRB check

Please note that all candidates who meet the essential criteria will be contacted via email and asked to complete an on-line application process. You will need to complete this process before the closing date otherwise your application will not be considered. The closing date for applications is on the Tuesday 22nd January 2013.

You may have experience of the following: Administration, Admin Support, Customer Care, Housing Association, neighbourhood services, Housing Officer, Project Worker, Home Allocation, Housing Liaison Officer, Support Worker, Accommodation Allocation, Project Officer, Housing Advice Officer, Homelessness Support, Youth Worker, Probation Officer, Community Support Worker, Social Worker, Housing Administrator etc.

This vacancy is being advertised by Easy Web Recruitment, the UK's leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency.

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Ref: EWR
Position Details