Mid Level IT Service Delivery Rep - Secret Clearance Job

MID LEVEL - IT SERVICE DELIVERY REP needed for a CONTRACT opportunity with Yoh's client located in Camp Pendelton, CA.

POSSESSION OF A SECRET CLEARANCE IS REQUIRED AS A CONDITION FOR EMPLOYMENT.

TOP SKILLS SHOULD YOU POSSESS:

- MUST have a SECRET Clearance to be considered for position
- MUST have a current A+/SEC+ cert to be considered for position

WHAT YOU'LL BE DOING:

- Responsible for ensuring the internal processes related to IT Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability.
- This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives.
- The Service Controller's primary areas of responsibility will be the areas of Incident, Problem, Change and Availability Management. This role will also ensure that Information Technology has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization problems.
- Applies metrics to monitor performance and measure key project criteria.
- Prepares system documentation.
- Establishes and maintains security, integrity and business continuity controls and documents.
- Participates in Special studies. Stays current on emerging tools, techniques and technologies.
- Assists information engineers on application of Specialized knowledge to coding, testing, implementation and documentation projects

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma
- Four (4) years minimum of applicable experience with Hardware or Software Asset Management
- MUST have a SECRET Clearance to be considered for position
- MUST have a current A+/SEC+ cert to be considered for position

RECRUITER: Michael Calleri

Yoh, a DayJ2W: GOV

TAX TERM: CON_W2

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Enterprise: IT & Telecom