Maintenance Manager

JOB PURPOSE:

Manage the safe delivery of all relevant routine maintenance works including winter service in line with AMOR.

Manage the safe delivery of Maintenance & Response Teams (MRT's) and ensure compliance with performance metrics 2 & 3 of the Table 3.1 AMOR part 3.

Ensure contractual obligations are met for the Highways Agency.

Lead the staff and depot within their area.

DIMENSIONS OF THE ROLE (BUDGETARY, ASSETS AND/OR STAFF RESPONSIBILITIES)

- Line management of supervisors
- SSRQA within the area
- Management of the fleet
- Supply chain management for secondary incident response
- Management of allocated budgets, spend to profiles and costs

PRINCIPAL RESPONSIBILITIES/KEY DUTIES:

ENVIRONMENT, HEALTH SAFETY

- Support Zero Harm objectives
- Management of Health & Safety, Environment
- Maximise the reuse of materials and minimise waste.
- Mitigate risk in all aspects of the role and consider its use in a positive manner.

ENGINEERING CONTROL

- Managing safe deliver of routine maintenance in accordance with AMOR.
- Depot responsibility - manage all aspects to ensure efficient and high performing depots.
- Delivery of Severe Weather and Incident Response Services
- Ensure compliance with AMM 68 with programming of barrier works
- Manage fleet in accordance with service requirements and ensure all defects are promptly reported

QUALITY

- Ownership and drive to achieve appropriate PMF scores
- Ensure compliance with agreed processes and systems.
- Provide positive support to staff and manage relationships both internal and with the client.

PRODUCTIVITY

- Ensure works delivered to agreed programmes and plans
- Monitor outputs and performance to comply with 16 PMF
- Look for continuous improvement in the way the service is delivered.
- Manage performance and productivity levels including supply chain.

COMMERCIAL

- Understands and delivers commercial performance
- Manage cost and expenditure to achieve value for money.
- Provides support to other maintenance areas and BBMM

REPORTING

- Provide reports and data as appropriate to allow performance monitoring on the business

STAFF

- Manage supervisors and production staff to optimise their contribution to the business
- Ensure the team has the appropriate technical competencies
- Manage the rostering of depot based staff including standby rotas for MRT's and winter operations

COMPETENCE REQUIREMENTS:

BEHAVIOURAL SKILLS & COMPETENCE

4 = Expert

3 = Advanced

2 = Proficient

1 = Developing

3 = Customer Orientation

3 = Team Working

2 = Bus Knowledge & Innovation

3 = Achievement Focus

2 = Leadership

3 = Communication

3 = Influencing & Negotiating

3 = Develop Self & Others

3 = Planning & Organisation

3 = Decision Taking & Risk

4 = Technical Ability

2 = Analysis & Problem Solving

MINIMUM QUALIFICATIONS AND SKILLS:

- Membership of appropriate professional institute
- Project management skills
- CSCS (Management)
- HNC/HND (or equivalent)
- Safety Management (IOSH or equivalent)

EXPERIENCE - ESSENTIAL:

- Broad experience of the highway maintenance contracts.
- Understands method statements, risk assessments and their use.
- Safety management and safe systems of work
- Ability to work to deadlines under pressure
- Strong Safety Management culture.
- Focused on delivering a customer service.
- The ability to lead their teams and deliver success.
- Computer literate.

EXPERIENCE - DESIRABLE:

- Knowledge of AMOR
- Able to apply Lean principles
- Able to review budgets and monitor costs.

ANY OTHER REQUIREMENTS FOR THE ROLE - SPECIFIC COMPETENCIES, PARTICULAR WORKING PATTERNS, NEED FOR TRAVEL, DEMANDING PARTS OF THE JOB ETC:

- Full driving license
- Understanding of the HA's new ASC.
- Ability to multi task, set and maintain a timetable for work delivery deadlines
- Willingness to accept and manage change

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