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Level 2 Helpdesk Support
Eingestellt von Itechniche Sydney Pty Ltd
Gesuchte Skills: Support, Client, Lan, Wan
Projektbeschreibung
3 MONTH PART TIME CONTRACT, 3 DAYS PER WEEK
Our client is a well known organisation based in Melbourne's CBD. We are looking for an enthusiastic, switched on Helpdesk/Help Desk Analyst to join their busy team.
You will be joining the support team for the Melbourne end of this Global operation, although there are other regional Capital offices in the same situation.
This is an initial 3 month part time contract engagement of 3 days per week with extension options for the right candidate. You MUST be able to commit to 3 months at 3 days per week.
You must be industry certified for this role (MCSE/MCITP/MCSA, etc)
NO SPONSORSHIP IS AVAILABLE and you MUST BE IN MELBOURNE, AUSTRALIA currently
YOU MUST HAVE A MINIMUM 2 YEARS HELP DESK EXPERIENCE WITHIN A LARGE USER BASE.
To be successful in this role you will have solid understanding of basic IT as well as the following:
Printer installation, Blackberry/Phone Support experience
Desktop/iPad/Mobile and Remote support experience
Experience in Windows environment - Active Directory/Exchange
Excellent call logging/documentation skills
Exceptional communications skills - written and verbal (this is also a priority for the role)
Some LAN/WAN connectivity troubleshooting experience
Hardware test/repair, Software installs in Corporate environments
You must have exceptional Customer Service and communication skills, be enthusiastic, motivated and eager to join a team and learn new technologies
Solid Australian Helpdesk experience in a large user base environment, coupled with excellent communication skills are the main requirement.
If this role appeals to you and you feel you have the above required skills and experience, please send your CV and state how your skills and experience match the requirements of this position, your salary expectations and availability.
Due to current response rates.*Only suitably qualified candidates will be contacted in respect of their applications. Thanks.
Projektdetails
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Einsatzort:
Melbourne, Australien
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Projektbeginn:
asap
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Projektdauer:
3 months +
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges