Learning & Development Specialist - Airline Domain - Dubai

Implementation of learning and development solutions for functional areas to support business goals. Ensure all learning solutions are delivered as per the program design and to the predefined standards and any changes required are documented and discussed with line manager and incorporated.

Job Outline:

Learning Solutions and Organisational Development:
Adhere to the predefined training and development framework, diagnose learning and performance gaps, recommend, design, develop and deliver innovative solutions and evaluate business impact, consistently achieving excellent customer satisfaction at all levels and meeting agreed KPIs.

Programme Ownership:
Ensure that changes to the business environment are analysed and recorded and training programme content updated so as to ensure learning solutions remain current and valid.

Quality Management:
Demonstrate adherence to Quality and Standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose.

People Management and Development:
Take ownership of agreed performance objectives, competencies and development plans, actively pursue self-directed learning in order to remain current and in line with industry best practice.

Vision, Mission and Values:
Implement plans in alignment with the departmental mission, values, goals and policies, demonstrate behaviours to represent and promote these and act as a champion in change management.

Desired Skills and Experience

- Graduate for non-specialist role or Graduate in a specific area for specialist role.
- Specialization in one of the following areas is preferred: Aviation, Marketing, Business or HRD related field, Education/Training, Leadership
- Professional qualifications in HR (eg CIPD/City and Guilds), training, psychology or organisational development would be preferred. In area of specialisation.
- A minimum of 5+ years experience in the area of specialisation.
- Supervisory experience would be an advantage.

Knowledge/skills:
Strong interpersonal skills and a cultural sensitivity to the local community would be critical for this role, together with the ability to influence diverse groups of people through excellent communication and presentation techniques.

- Experience of working in an environment aligned to international audit and regulatory requirements relevant to the area of specialisation.
- Ability to gather and analyse data, draw meaningful conclusions and write comprehensive reports on business situations and the performance of individuals.