LAB Support Technician

Our client, THE WORLD\'S LEADING COMPUTER COMPONENTS BRAND, is looking for a HIGHLY MOTIVATED LAB SUPPORT TECHNICIAN to supply the group's equipment needs and to support general lab maintenance.

OVERVIEW:

- Keep customers happy!
- Check equipment in and out grouping similar items together.
- Diagnose and repair laptops, desktops and Servers.
- Load operating systems on machines, firmware Flash equipment, and manual data entry required with equipment check in.
- Ship and receive goods.

REQUIREMENTS:

- 2+ years experience in laptop repair and maintaining inventory while interacting with customers
- Ability to build/update/troubleshoot desktop, server, and mobile systems, including production and preproduction hardware
- Thorough knowledge of Microsoft XP, Vista, and Win7
- Understanding of general networking theory and implementation
- Hands-on experience with network hardware and software a must
- Extensive experience with 802.11 a/b/g/n wireless protocols
- Familiarity with 802.11 wireless appliances from Cisco, Linksys, Netgear, etc.
- Must be able to take written and verbal direction and work independently
- Ability to manage and prioritize multiple tasks and communicate with team members to set and meet expectations
- Strong organizational skills a must
- Must be able to ramp up quickly and adapt easily in a constantly changing environment

ADDITIONAL SKILLS (NICE TO HAVE):

- Working knowledge of Linux
- Experience with wireless hardware and software
- A+, MCSE, CCNA certification
- Warranty certification for major brand hardware, IBM, Dell, etc.

This contract will be approximately 12-18 months in duration. To apply for this position please attach an updated Resume in Word/.doc format with daytime phone number where you can best be reached. Please also include a brief cover letter outlining your experience as related to this job requirement. CompuCom is an Equal Opportunity Employer. No 3rd party/recruiters please.