L2 Support

L2 Support wanted for our Zürich based client in the ICT sector.

YOUR EXPERIENCE/SKILLS:

- 3 - 8 years' working experience as L2 support, preferably within a Financial organisation with proven track record of high performance in a service orientated environment
- Familiarity with Unix and Windows Server primarily in: handling files, searching logs and checking processes
- Extensive experience with SQL and PL/SQL querying in Oracle or MS SQL as well as basic knowledge of bash and Shell Scripting and confidence with MS Excel
- Excellent knowledge of release and deployment procedures
- A deep understanding of IT and technology in general with a desire to work in a service orientated support function accompanied by excellent problem-solving skills
- Languages: fluent English both written and spoken, German would be an asset

YOUR TASKS:

- Monitoring of all in-scope applications as well as all scheduled jobs in environment
- Investigating and updating the knowledge database, providing resolution for complex and new incidents falling under L2 preview
- Assisting in resolving all failures, delays and diagnostics of problems, issues and defects
- Reviewing and Facilitating complex and business critical investigations where solution is not identified in first place
- Completing data fix, UT, SIT and UAT testing for incidents in need of data fix in diverse regions

START: ASAP

DURATION: 06MM+

LOCATION: Zürich, Switzerland

REF.NR.: BH11102

Does this sound like an interesting and challenging opportunity to you?

Then take the next step by sending us your CV as a Word document and a contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

NEW TO SWITZERLAND?

In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more