Junior Business Systems Analyst

KEY RESPONSIBILITIES:

- Manage all end-to-end system processes related to the business and find out ways to optimise them. Document all the systems/processes and ensure they are up to date
- Monitor systems operations on periodical basis during the day and provide necessary feeds to optimise/improve
- Support implementation of projects ensuring that project scope, requirements, analysis and other project related tasks are carried out in a timely and regularly manner. Responsible for execution of all project related deliverables
- Creation of system related operation reports/dashboards/alerts to ensure adequate tracking for changes, strategies, initiatives and operational efficiency of the systems used
- Change Management - execution, testing and documentation of any changes to the systems ensuring that all aspects of compliance, strategy, communication and impact analysis are managed
- Liaise with the business for project related activities or support related activities
- Ability to automate manual task through use of macros, VBA or SQL
- Communicate with the business/vendors to ensure the traction/escalation of issues/changes where required
- Ensure the implementation of change request/fix is executed with utmost precision with proper communication to stakeholders
- Create change/incident management documentations and ensure to all necessary approvals before any change is implemented
- Engage with relevant stakeholders (internal and external) to ensure everyone is well informed about the progress of any changes/issues currently worked on

KEY REQUIREMENTS

- Excellent communication abilities - both written and verbal as the role involves significant interaction with stakeholders and detailed documentation
- Strong team player
- Excellent skills in personal work organisation and time management
- Ability to gather business requirements, write scope documents and process flows
- Ability to step into problems analyses and implement solutions quickly
- Attention to detail with ability to execute
- Understanding of compliance & control standards
- Strong coding skills in VBA/SQL/Macros are mandatory. DOS/UNIX based Scripting is preferred but not necessary
- Strong exposure to business systems including workflow management with the ability to identify and troubleshoot issues