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ITIL Service Designer
Eingestellt von Earth Stream Global
Gesuchte Skills: Client, Design, Designer
Projektbeschreibung
Essential Skills/Experience/Knowledge
- Thorough knowledge of ITIL V3 principles and processes
- Extensive ITIL process design experience
- Proven track record of implementing and embedding the following ITIL processes in an organisation: Incident, Problem, Change, Release, Service Level, Event, Access, Knowledge, ITSCM, Availability, Capacity, SACM, Service Validation & Testing, Transition Planning & Support, CSI
- Development of appropriate metrics and reporting
- Knowledge of Service Management toolsets
- 5+ years' experience in Service Management/operational environments
- ITIL V3 Foundation certified (nice to have)
- Pragmatic, can do attitude
- Client facing, strong communicator, highly driven and self-motivated
- Strong interpersonal and team-working skills
- Experience working with multiple 3rd party vendors
- Excellent time management and prioritisation skills
Projektdetails
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Einsatzort:
Bristol, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Medien/Design