IT System Administrator - Lync/Skype for Business (4430)

For a longer term project at our client s site, an international bank based in Zurich, we are looking for an experienced

IT SYSTEM ADMINISTRATOR - LYNC/SKYPE FOR BUSINESS (4430)

In this role, you are responsible to ensure and improve the stability of the Skype for Business infrastructure and to support the Skype for Mobile collaboration-infrastructure as well as Client Media Recording CMR Verba/Vantage.

YOUR QUALIFICATIONS:

- 3+ YEARS' EXPERIENCE IN SUPPORTING A COMPLEX MICROSOFT LYNC UC ENVIRONMENT INCLUDING SCRIPTING SKILLS (POWERSHELL)
- STRONG MICROSOFT LYNC AND ENTERPRISE VOICE EXPERIENCE (PREFERRED LYNC 2013 OR SKYPE FOR BUSINESS) IN DESIGN AND OPERATION AS WELL AS LYNC CLIENT AND SERVER EXPERIENCE
- SOLID KNOWLEDGE IN GENERATING LYNC REPORTS
- Experience with VERBA 9 Collaboration Recording
- Know-how of telecommunications infrastructure focusing on IP Telephony technologies, AVAYA SESSION MANAGER AND CISCO VCS VIDEO CONFERENCING INTEGRATION
- Strong knowledge and experience in supporting technologies like: Exchange 2010 and Active Directory, Experience with enterprise messaging and Exchange UM integration
- Networking knowledge (Routing, VLAN, DNS, Proxies) and protocols (SIP, TCP) Security knowledge (Firewall)
- FLUENT IN ENGLISH, German is an asset

ABOUT THE ROLE:

- Manage the quality, reliability, capacity, performance and configuration of the regional/global Lync Enterprise Voice estate
- Responsibility to manage and deploy the instrumentation required to actively run the service reliability and quality as well as the integration of Lync with Exchange (Unified Messaging) and Video Conferencing platform (Cisco)
- Change and release testing and implementation
- Capacity management in Skype 2015, Verba voice recording and Actiance Vantage estate and Integration of Lync Edge services (Federation, Web Conferencing and Mobile Collaboration
- Troubleshoot end to end infrastructure including compliance stack (Actiance and Verba)
- Review CDR and QoE reports to manage service quality and end user experience
- Ensuring 2nd level support to other departments and consistency with other regions (AMER/EMEA/APAC)

Are you ready for a new challenge and AVAILABLE IMMEDIATELY IN ZURICH? We look forward to receiving your application in MS-Word. For any questions, please contact us.