IT System Administrator-Kansas City, MO

JOB DESCRIPTION

Position Title: IT System Administrator

Location: Kansas City, MO

Summary:

With minimal supervision and general direction, the IT System Administrator will maintain the operation of all application Servers. While performing all duties and responsibilities, the IT System Administrator will at all times, model values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.

Essential Duties & Responsibilities:
- Maintain the Global Shop System

o Apply upgrades and hot fixes as needed
o Assist end users with problems/issues
- Maintain all application Servers for the company

o These Servers include, but are not limited to, software application Servers, Terminal Servers, & SharePoint Servers
o Ensure all assigned Servers are operational
o Apply patches to assigned Servers to keep them current and up to date
o Complete routine maintenance on assigned Application Servers
o Determine need for replacement or upgrade for assigned Servers
- Install/coordinate Application Server installations for all company locations
- Lead projects when necessary to support new systems, upgrade existing systems and/or migrations of Servers and systems after acquisitions

o Research and develop plan for installing, upgrading and patching Teamcenter
o Research and develop plan for upgrading existing systems to latest service packs or version releases
o Research and develop plan for installing new server systems and applications
- Provide backup support for second tier technicians to assist in resolving problems related to the desktop and all related software running on the desktop

o Assist when needed to troubleshoot desktop hardware, operating system and software application problems
o Troubleshoot backup issues
- Develop processes to save and back up data for all operating environments

o Assist second tier support in developing and supporting new methods for end users to save data
o Oversee the server backup jobs to make sure that they complete successfully
o Advise helpdesk on methods for moving backup tapes assigned
- Resolve application issues within Valent systems. These could include: issues with Global Shop & Pervasive SQL Databases, SharePoint, Postgres Database, and others

o Resolve daily issues such as file locks, software license administration, & applications reset/restart, and application level security
- Assist with other IT related issues and other duties as assigned

Qualifications:
- Education/Experience:

o Two-year Degree in Computer Science/IT/related field is required, one (1) year of experience in a technical IT role required or the equivalent combination of education, training and experience
o Prior experience in a computer operations/administration role is preferred
- Specific Job Skills:

o Knowledge of Microsoft SQL Server and SQL query languages
o Basic understanding of general computing concepts
o General PC skills and knowledge of Microsoft Office
o Familiarity with Application Development Lifecycle Management concepts/tools a plus
o Ability to define problems, collect data, establish facts and draw valid conclusions
o Ability to adhere to a high level of confidentiality
- Behavior/Work Management Skills:

o Excellent written and oral communication skills
o Ability to work in a dynamic environment with many different priorities
o Must be able to work in a team based participative environment
o Self-motivated