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IT Support Officer- Incidents (French)
Eingestellt von Eurocity
Gesuchte Skills: Support, Network, Linux, Unix
Projektbeschreibung
IT Support Officer- Incidents (French)
Tasks and Responsibilities
- Solve incidents
- Investigate and analyze the incident cause
- Document the incident resolution progress
- Escalation management
- Resolution monitoring
Desired Skills and Knowledge
- ITIL knowledge
- Experience in 2nd and 3rd line application support
- Understanding of IT infrastructure
- Knowledge of Windows Servers and Web Servers
- Knowledge of Unix and Linux environments
- Network and Wintel knowledge
- Good coordination and communication skills
- Fluent French and English
Starting Date: ASAP
Duration: Long term contract
Location: Brussels
Tasks and Responsibilities
- Solve incidents
- Investigate and analyze the incident cause
- Document the incident resolution progress
- Escalation management
- Resolution monitoring
Desired Skills and Knowledge
- ITIL knowledge
- Experience in 2nd and 3rd line application support
- Understanding of IT infrastructure
- Knowledge of Windows Servers and Web Servers
- Knowledge of Unix and Linux environments
- Network and Wintel knowledge
- Good coordination and communication skills
- Fluent French and English
Starting Date: ASAP
Duration: Long term contract
Location: Brussels
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges