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IT Senior Project Manager (Servicenow Discovery Deployment)
Eingestellt von Harvey Nash IT Recruitment Switzerland
Gesuchte Skills: Support, Client
Projektbeschreibung
For our client in BASEL we are looking for an IT SENIOR PROJECT MANAGER for leading the Service Now Discovery deployment (9 MONTHS contract).
DURATION: 07/03/2018 TO 30/11/2018
LOCATION: BASEL
WORKLOAD: 100%
ROLE DESCRIPTION:
. Build and detail project plan for Service Now Discovery
. Lead the delivery effort and account for milestone targets according to the project plan.
. Align with Configuration Management Database (CMDB) team and meet CMDB requirements in Configuration Items (CI) and attribute ServiceNow Discovery.
. Coordinate customization of Discovery probes and support development of requirements.
. Represent Discovery at Technical Design Review.
. Develop exclusion and inclusion processes for CI's.
. Interface with Technical Infrastructure Services (TIS) IT function on deployment(s).
. Build and deploy Mid-Server technology in a qualified state across identified data centers.
. Enable decision making and direction setting.
. Ensure Discovery concept deployment is aligned, integrated and uniform. Retain focus to achieve the deployment schedule.
. Support workshops and trainings with stakeholders as required.
. Report on the status of deliverables and progress against plan which feeds into the ITSM and wider Program Governance model.
. Produce periodic report to highlight risks, key decisions & progress. Work with Project management to assist with tracking & escalation of issues. Monitor and drive issue resolution and escalate out of line situations.
. Commit to and embody company beliefs and values of the company.
KEY SKILLS AND EXPERIENCE REQUIRED:
BUSINESS EXPERIENCE:
. Profound knowledge in IT Project Management methodologies and best practices with at least 5+ years' experience.
. Multiple successful project cycle(s) in delivering/leading IT concept deployments.
. Keen awareness & good practice approaches for IT concept deployments of enterprise scale.
. Experience of taking ownership for delivery of IT concept deployments with minimal management support.
. Track record of dealing with multiple hands-on tasks.
. Working business knowledge of consulting services (including working with offshore development teams).
. Educated to a minimum of higher national diploma level.
. Knowledge of ServiceNow Discovery of advantage.
PERSONAL SKILLS:
. Strong stakeholder engagement skills.
. Good communication skills - both written and verbal.
. Empathy to understand issues from stakeholder viewpoint and deployment teams, and to respond appropriately.
. Team work and team motivation in a challenging IT environment.
. High affinity to work in an international as well as multicultural environment.
. High flexibility and experience in prioritizing tasks.
. Ability to deal with variable workload.
For further details please contact Beata Arciszewska
DURATION: 07/03/2018 TO 30/11/2018
LOCATION: BASEL
WORKLOAD: 100%
ROLE DESCRIPTION:
. Build and detail project plan for Service Now Discovery
. Lead the delivery effort and account for milestone targets according to the project plan.
. Align with Configuration Management Database (CMDB) team and meet CMDB requirements in Configuration Items (CI) and attribute ServiceNow Discovery.
. Coordinate customization of Discovery probes and support development of requirements.
. Represent Discovery at Technical Design Review.
. Develop exclusion and inclusion processes for CI's.
. Interface with Technical Infrastructure Services (TIS) IT function on deployment(s).
. Build and deploy Mid-Server technology in a qualified state across identified data centers.
. Enable decision making and direction setting.
. Ensure Discovery concept deployment is aligned, integrated and uniform. Retain focus to achieve the deployment schedule.
. Support workshops and trainings with stakeholders as required.
. Report on the status of deliverables and progress against plan which feeds into the ITSM and wider Program Governance model.
. Produce periodic report to highlight risks, key decisions & progress. Work with Project management to assist with tracking & escalation of issues. Monitor and drive issue resolution and escalate out of line situations.
. Commit to and embody company beliefs and values of the company.
KEY SKILLS AND EXPERIENCE REQUIRED:
BUSINESS EXPERIENCE:
. Profound knowledge in IT Project Management methodologies and best practices with at least 5+ years' experience.
. Multiple successful project cycle(s) in delivering/leading IT concept deployments.
. Keen awareness & good practice approaches for IT concept deployments of enterprise scale.
. Experience of taking ownership for delivery of IT concept deployments with minimal management support.
. Track record of dealing with multiple hands-on tasks.
. Working business knowledge of consulting services (including working with offshore development teams).
. Educated to a minimum of higher national diploma level.
. Knowledge of ServiceNow Discovery of advantage.
PERSONAL SKILLS:
. Strong stakeholder engagement skills.
. Good communication skills - both written and verbal.
. Empathy to understand issues from stakeholder viewpoint and deployment teams, and to respond appropriately.
. Team work and team motivation in a challenging IT environment.
. High affinity to work in an international as well as multicultural environment.
. High flexibility and experience in prioritizing tasks.
. Ability to deal with variable workload.
For further details please contact Beata Arciszewska
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges