IT Project Manager

This IT Project Manager contributes to success by managing the development and implementation of large or highly-complex new programs or processes that improve profitability, reduce costs, streamline operations or enhance customer service. Specific project area will be Transportation Mgt. system deployments and integrations with the Starbucks business and systems network.

SUMMARY OF KEY RESPONSIBILITIES

- Leads project teams and sub teams to develop and implement new programs and process improvements. Manages projects in accordance with best practice program management methodologies and client guidelines. Ensures that multiple projects meet specified timelines and deliver expected results.
- Manages and monitors project or program schedules, progress and costs to ensure that expected results are delivered on time and within budget. Maintains, adjusts and updates project plans as needed. Consolidates, communicates and ensures resolution of all issues. Develop and collect performance metrics.
- Represents business unit, department or functional area on cross-functional project teams. Provides functional expertise to assess potential financial and operational impact.
- Functional responsibility for Transportation Mgt. System (Oracle) deployments and integrations across hundreds of carriers and suppliers.
- Assesses project health and directs any necessary corrective measures. Evaluates and manages project change impacts.
- Creatively apply project management processes to address unique situations
- Clarifies and applies triple constraint priorities to project oversight and control. Aligns scorecard metrics to triple constraint priorities.

SUMMARY OF EXPERIENCE

- Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources and communications (7 years)
- Working across functional areas to develop effective business solutions that align with company and business unit/department objectives (7 years)
- Building, leading and mentoring teams (5 years)
- Managing complex large-scale or multiple mid-sized projects (3 years)
- Requirements gathering and analysis (5 years)
- Mentoring other project managers in program and project management (1 years)
- 1 full cycle TMS system implementation experience, including business change mgt. and adoption, as well as system design and configuration

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

- Ability to communicate clearly and concisely, both orally and in writing
- Negotiation skills
- Ability to balance multiple priorities and meet deadlines
- Change management skills
- Ability to lead project work streams
- Advanced skills in Microsoft Word, PowerPoint, Excel, Access and Project
- Ability to define objectives, scope and resources for projects extending beyond a department or business unit
- Strong operational knowledge of transportation, department or functional area's processes and systems
- Strong problem-solving and analytical skills
- Ability to establish cross functional, collaborative relationships with business partners
- Knowledge of basic business principles and company goals and objectives
- Ability to lead complex program and project efforts to completion
- Preferred experience with Oracle TMS