IT Business Analyst, BA, ITIL

EXPERIENCED IT BUSINESS ANALYST IS NEEDED FOR A CONTRACT POSITION WITH OUR MAJOR CLIENT IN WARREN, NJ.

The ideal candidate should be able to perform the following duties:
- Work with project managers, business analysts, and other project team members to define and document functional and technical requirements on complex business projects.
- Partner with the client's infrastructure and ITO supplier to create, define and document business case requirements and produce functional specifications for significant, large-scale, and high complexity projects.
- Serve as subject matter expert of ITIL v3 across all infrastructure functional areas including Incident Problem and Change, measurement and reporting, request fulfillment, CMDB, Service Catalog, and Asset Management.
- As appropriate, question and challenge business teams to understand goals, priorities, and requirements. Facilitate issue resolution and communicate decisions to relevant parties.
- Partner with the client's infrastructure and ITO supplier to integrate and leverage tools, technologies, and metrics to optimize processes, and analyze and communicate organizational impact and potential change management issues of proposed people, process and technology solutions to relevant stakeholders.
- Design approaches for effective data management and ensure data integrity.

We will call qualified candidates after review. Resumes will NOT be sent to clients without your approval. REFERRALS WANTED - $1000 REWARD! Refer a colleague to us, and Precision will pay you $1000 if we find a job for that person!

Overtime: straight time

- 4 years Bachelor's Degree
- 10+ years of combined business, team leadership, and technology experience
- 8+ years of Business Analyst experience
- ITIL subject matter expert
- 5+ years of consulting experience, including managing client relationships (internal/external)
- Knowledge of CMM and Six Sigma methodologies and standards