Instrumentation Technician

The hiring manager would like this candidate to have at least three to five years of relevant experience. The hiring manager is looking for a candidate with a great attitude and someone who can easily to be trained. Majority of their work is preventative maintenance of clinical equipment.

Description:

In this role, the Biomedical Technician I will properly evaluate, diagnose, perform repair and planned maintenance (PM) on customer's basic biomedical equipment and drive customer satisfaction through Service Excellence.

Key responsibilities/essential functions include:

*Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, and environmental inspections and maintain effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation.
*Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE/customer facility contract, supporting business goals and objectives.
*May assist more and less experienced technicians on basic and more complex repairs/resolution respectively. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. When trained, share on-call/pager responsibility.
*Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction.
*Meet Health and Human Services, Environment Health and Safety requirements and/or all other applicable regulatory requirements.
*Perform other related duties as assigned.

Required Qualifications:

*Minimum High School Diploma/GED required and minimum of an Associates degree in Electronics or Mechanical Principles.
*Three to five years of experience performing troubleshooting and planned maintenance on basic electronic, electromechanical or medical equipment following current standards, code and procedures to ensure safe and effective operation of those devices. Desired experience is a strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
*Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance on basic biomedical or electronic equipment.
*Proficiency in completing electronic documentation using PDA and computer skills.
*Previous experience developing and maintaining good customer relations.
*Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
*Experience interfacing with both internal team members and external customers as part of a solution based service process.
*Change agent and process-oriented.
*Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict.
*Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.
*Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity.
*Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility.
*Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it.
*Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Compiles with legal obligations and safety requirements of the role.
*Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job.
*Commercial Thinking: Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness.