Inside Sales-Inbound Associate Job

INSIDE SALES-INBOUND ASSOCIATE needed for a CONTRACT opportunity with Yoh's client located in SANTA ROSA, CA.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- One to two (1-2) years inbound call center sales experience PREFERRED
- Detail-oriented, possess strong customer service skills, and excellent written/verbal communication skills.
- Excellent organizational skills

WHAT YOU WILL BE DOING:

- The Inside Sales (Inbound) Representatives primary function is to answer inbound calls from existing and potential First American customers.
- The representatives must clearly, accurately, professionally and consistently answer questions, take every opportunity to sell and up sell, enter renewal and new Direct to Consumer contracts and document each call.
- Answer calls from inquiring homeowners, existing customers, agents, brokers and title/escrow customers.
- Process various contractual changes, such as renewals, new contracts, option ads, drops contract exclusions, cancellations and credit card updates.
- Verify and update all homeowner contact information and ensure detailed documentation of customer or contact interaction.

WHAT YOU NEED TO BRING TO THE TABLE:

- Detail-oriented, possess strong customer service skills, and excellent written/verbal communication skills.
- Excellent organizational skills.
- Ability to work under pressure and remain flexible to changing schedules and demands.
- Type minimum of 45 words per minute
- Working knowledge of Windows and Microsoft Office.
- Knowledge of the real estate or mortgage industry helpful.

WHAT'S IN IT FOR YOU?

- Get the chance to work with a diverse group of professionals in a Dynamic Company.

GET HIRED, APPLY NOW!

RECRUITER:Alyssa Bongcales

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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