Infrastructure Engineer - Swiftnet

Specifics required:

- Experience in installation & configuration of Alliance Access & Alliance Gateway including associated software/hardware components such as Alliance Workstation, Webstation, & HSMs.
- Experience in supporting SwiftNet services including FIN, Browse & FileAct.
- Experience with supporting applications running under Citrix.
- Experience with security protocols supporting Swift environments.
- Good understanding of Unix and comfortable with issuing unix commands.
- A demonstrable working knowledge of technical environments and databases including Windows, Unix, Oracle & SQL Server.
- Experience in using MQalso familiar with Alliance Access printing.
- Demonstrate an understanding of the processes involved in a technical support area and ideally have some experience working in such an environment.
- Have good communication and organisational skills.

Others:

- Installation, configuration, upgrade planning and implementation of business critical systems.
- Good understanding of Unix and comfortable with issuing unix commands.
- A demonstrable working knowledge of technical environments and databases including Windows, Unix, Oracle & SQL Server.
- Experience in using MQ & file transfer mechanisms for interfacing between applications.
- Support execution of all test phases by preparing the required IT environments. Perform System and Regression testing for business critical systems.
- Release management - preparation of change records and overseeing their deployment to the live environment.
- Implementation of parameter changes to the live environment.
- Diagnosing problems and identifying potential solutions to production issues ensuring timely resolution of issues and provide regular updates to users.
- Liaise with relevant technical teams, service delivery teams, vendors and customer representatives where necessary.
- Working with business users to agree business requirements and deliver enhancements to supported applications.
- Installation, configuration, upgrade planning and implementation of business critical systems.
- Support execution of all test phases by preparing the required IT environments. Perform System and Regression testing for business critical systems.
- Ensure all required technical, procedural and informational documentation is current and fit for purpose.