Income Officer

Income Officer

Sovereign is one of the largest housing associations in the country. We own and manage more than 37,000 homes for 86,000 residents across the south and south west of England and oversee one of the largest development programmes in the affordable housing sector.

What we offer, however, is more than bricks and mortar. We provide a range of homes people can truly afford, with value added services, to help our residents achieve their aspirations.

We are a strong and effective organisation, combining our social ethos with a commercial approach and our talented people work together to make a real difference to people's lives.

We currently require an Income Officer to join our Income Team in Exeter on a fixed term basis until the end of March 2016. Taking responsibility for the effective implementation of the Association's debt recovery policies you will work with tenants, liaising by telephone, letter and home visits, to minimise rent arrears and associated debts. You will provide debt awareness and welfare rights advice to encourage the take-up of welfare benefits. You will also instigate legal proceedings and appear in Court on behalf of Sovereign when required.

To excel in this role you will need experience in income management/debt recovery (preferably in a social housing environment), excellent communication and customer service skills and working knowledge of welfare benefits. You will demonstrate initiative, flexibility and tenacity with competent IT skills.

Due to the travel requirements of the role a full driving licence and access to your own transport is essential.

Closing date for applications is the 15 June with interviews scheduled for the 25 June 2015.

IF YOU ARE UNABLE TO APPLY ONLINE PLEASE CONTACT THE RECRUITMENT TEAM ON TO DISCUSS AN ALTERNATIVE METHOD OF APPLICATION.