HRIS Analyst

The HRIS Analyst will serve as a key resource in the Service Delivery team within HR Operations for procedures, processes and systems regionally

-Responsible for providing level 2 support to HR system users by analysing, tracking and resolving issues, escalating critical issues to management when appropriate. Serve as an escalation point from the HR Service Centre for system related issues that cannot be solved by the HRSC
-Regularly research, analyse and recommend/implement solutions to HR processes and systems in order to improve efficiency and minimize risk
-Support the full implementation life cycle for large and small projects as required, ranging from helping to define user requirements to creating test plans and scripts
-Create system training materials and reference documents for end users and Level 1 support
-Participate in HR calls globally; align on relevant topics with team members
-Partner with HRSC and HR Operational Services globally to support system releases and make recommendations on leveraging new system functionality
-Maintain appropriate security access to HR Systems for all regional HR employees

As an HR Operations professional it is imperative that the following design principles be met when executing on the above:

-Partnering with legal and compliance in order to ensure regulatory compliance
-Upholding the Firm's audit standards
-Ensuring the proper data security for our Firms employee data

Qualifications:

-Educated to degree level
-Proven track record of HR systems experience to a superuser level. Hands-on experience of Workday is required. Knowledge of other cloud -based HR/recruitment applications is a plus
-Must have worked within an HR department, with good knowledge of HR processes and practices
-Customer service focused with a sense of urgency
-Experience of performing system requirements definition, design, development, configuration, and testing support is a desirable
-Analytical and flexible
-Ability to build strong working relationships across all levels within the organization with strong verbal, written communication and organizational skills
-Problem solver with a logical approach
-Attention to detail is critical
-Uses own initiative and requires minimal day-to-day supervision
-Knowledge of Microsoft Office applications is required. Business Objects knowledge is a plus. Ability to quickly learn and embrace new toolsets
-The ability to balance multiple priorities under pressure