HR Operations Manager

HR Operations Manager - Maidstone - 3 months initially - £400 -£500 Per Day

Role Purpose

To own, shape and manage the end to end HR transactional activities associated with the full employee life cycle. Drive performance (service, productivity and quality) of the HR Operations Team through the Team Leader position, to ensure proactive delivery of day to today service to all areas of the business. In providing high quality, accurate, timely and consistent advice and support in both a cost effective and efficient way, ensure a positive impact on employee effectiveness, efficiency and confidence whilst actively steering engagement and continuous improvement within HR Operations. Proactively facilitate the effective and efficient administration of all company payrolls via the outsourced payroll provider.

Role Deliverables

*Positively contribute to the successful delivery of the HR Administration Service within an FCA regulated business, ensuring the service is timely and effective, delivered to agreed SLAs and monitored through regular KPIs;
*Actively manage the third party payroll vendor relationship, monitoring performance, accuracy and driving high performance, accuracy and output, whilst managing vendor costs;
*Facilitate the third party payroll vendor delivery to ensure that the payrolls are administrated accurately and to time, including auditing payroll variance reports and signing off the payroll;
*Ensure that all regulated reporting requirements are completed accurately and on time, and respond in a timely and accurate manner to data requests from regulators or auditors;
*Ensure accurate input of payroll data elements for key HR Administration processes;
*Manage the integration and/or separation of acquired or divested company payrolls and/or change to legal structures impacting the operating payrolls as required;
*Ensure all payroll and HR operations related queries are proactively monitored and managed in line with the service level agreements in place between the vendor and company, and HR function and the business.

Technical Skills

*Proven track record of having developed highly functioning and successful HR Operations teams;
*Proven experience of managing multiple UK payrolls;
*Demonstrable experience in operating successfully in a similar role with accompanying exposure to high standards of HR administration and practice;
*Proven understanding of UK employment taxes and reporting requirements;
*Demonstrable experience of managing an outsourced payroll arrangement;
*Evidential experience of using an integrated HR and Payroll system;
*Advanced Excel expertise;
*Demonstrably strong numeracy and literacy skills with a clear track record in applying them effectively;
*Ability to utilise data and records in accordance with internal procedures and regulatory guidelines

Attributes

*Ability to actively manage and allocate workloads for direct reports, supporting HR Administration team and outsourced Payroll team;
*Excellent communication skill with the ability to manage and positively influence both employees and key stakeholders at all levels within the organisation;
*Evidential ability of having made consistently effective decisions when dealing with complex technical and customer service related scenarios. Able to provide and rationalise recommendations for business decisions to team members;
*Actively seeks feedback from 'customers' in an effort to improve service and quality. Proactively identifies trends and issues which affect customers and identify solutions to these. A positive and effective role model in terms of exemplary customer service both within and outside the HR Operations team;
*Effective approach to multi-tasking and is able to meet timescales. Ability to plan and organise the work of self and others including the use of appropriate management systems to ensure company service standards are met.

IT Skills

*MS Word (Intermediate)
*MS Excel (Advanced)
*MS Outlook (Advanced)
*HRIS Systems (Advanced)

Desired Skills

*Part CIPD qualified or working towards, or equivalent
*Experience of managing a high performance HR service delivery team

If you haven't received a response regarding your application within 48hrs, then unfortunately you've been unsuccessful on this occasion.

Applicants should show all relevant skills on their CV.

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Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.