HR Administrator

HR ADMINISTRATOR - EDINBURGH - 6 MONTH CONTRACT

Are you interested in a contract opportunity with one of the largest and most successful business process outsourcing organisations in the UK?

The CAPITA GROUP is a market-leading, FTSE 100 company and our goal is simple - to help our diverse customer base of public and private sector clients provide an exemplary service to their customers. At Capita we aim to attract and develop talented people and pride ourselves on our ability to deliver excellence at all levels. This is an exceptionally exciting opportunity to become a key part of one the Group's core businesses. CAPITA HR SOLUTIONS are looking for a talented individual to join their team as an HR ADMINISTRATOR on an interim contract. Working within a HR Service Centre environment, this role is responsible for providing a high quality service to our clients. The Service Centre delivers a high volume of HR transactional services and administers HR enquiry help lines and email inboxes. Working as part of a team, you will have daily interaction with the client, its employees and external vendors. Responsibilities are varied but focus on providing customer service and administration support within agreed timescales and service level agreements.

The KEY DUTIES AND RESPONSIBILITIES include:

- Being the first point of contact and providing support for all general HR enquiries and responding in a timely and accurate manner both by email and over the telephone
- Effectively managing HR Services inboxes and ensuring all tasks are completed within the SLA
- Supporting the delivery of a HR Administration service that includes administration of a wide variety of tasks
- Operating as an effective team member, assisting others and providing training where required

To be considered for this position as HR ADMINISTRATOR, we are looking for the following skills and experience:

- Excellent customer service experience, preferably in similar environment
- Administration and call-handling experience
- Good computer literacy, particularly MS Office products
- Strong organisational skills with the ability to prioritise own workload and deal with conflicting priorities
- Ability to respond to a high volume of queries, ensuring a high attention to detail and accuracy
- Ability to communicate effectively with clear and concise language verbally and with written correspondence

In addition, previous demonstrable experience in a HR service centre, working with HR systems or carrying out HR administrative tasks would be highly beneficial.

Our HR ADMINISTRATORS are target-driven individuals, displaying enthusiasm and innovation in their approach to work. They work confidently on an individual basis while provide core support to the wider team, demonstrating excellent customer service and communication skills verbally and in writing. Speed, accuracy, efficiency and an acute attention to detail

PLEASE NOTE; ANY OFFER OF EMPLOYMENT MADE BY CAPITA WILL BE SUBJECT TO THE SATISFACTORY COMPLETION OF REFERENCING, BASIC DISCLOSURE AND FINANCIAL PROBITY CHECKS.

IF YOU ARE INTERESTED IN GAINING EXPERIENCE WITHIN A BUSY, VIBRANT TEAM AS OUR INTERIM HR ADMINISTRATOR PLEASE DO NOT HESITATE TO APPLY WITH YOUR CV BY FOLLOWING THE APPROPRIATE LINK.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.