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Helpdesk Associate - (L1, L2,L3)//Raleigh, NC
Eingestellt von Systel Inc
Gesuchte Skills: Support, Vpn
Projektbeschreibung
Cary, NC//6-9 months
ROLES:
- Provide technical phone support for issues such as lack of connectivity, password reset, software troubleshooting (MS Office Suite), email account set up or modifications, and general IT issues
- Document all activities in a ticketing (tracking) system
- Provide a high level of service and strive to resolve all issues in a timely manner
JOB REQUIREMENTS:
- Hands on experience with WINDOWS SUPPORT, VPN AND ACTIVE DIRECTORY
- All candidates must have at least six months of experience providing IT phone support
- Must have reliable transportation and be able to pass drug and background screen
- MUST BE FLEXIBLE TO WORK ANY SHIFT (FIRST, SECOND, OR THIRD SHIFT)
Projektdetails
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Einsatzort:
Raleigh, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
6 months to Long Term
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges