Help Desk Assistant

POSITION: Help Desk Assistant    

LOCATION: Mason, OH 45040

DURATION: Contract through 9/1/2013

HOURS; Monday-Friday 8am-5pm

PAY: $15 an hour

Job Description
The Admin team agents are required to de/provision accounts and access for network accounts, mailboxes, distribution lists, RSA Secure ID Tokens, and public folders. The primary tools used to perform these tasks are Active Directory, Microsoft Exchange Management Console, RSA ACE Server Administration, PFDAV Admin (public folder administration tool) and some proprietary client tools & resources.

The following skill set is preferred for Admin Agent candidates:
Experience de/provisioning accounts in AD
Experience adding and removing users from security groups
Experience creating shared mailboxes and granting users access
Experience creating distribution lists and granting users access
Experience with Microsoft Exchange Management Console
Ability to apply deductive reasoning in order to troubleshoot problem access issues
Ability to work independently
Extremely high work ethic
Very detail oriented

The right candidate displaying aptitude in most, but not all, of this skill set may be considered.