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Help Desk Analyst

Eingestellt von Lorien

Gesuchte Skills: Support, Network

Projektbeschreibung

This major financial institution are looking for a number of 1st Line Support Helpdesk Analysts to provide IT support within a Help desk environment based at Kegworth, located conveniently for Derby, Nottingham and Leicester.

Primary functions of the role are helpdesk support, fixing first line requests and referring escalated issues to second and third line support areas. Candidates must have experience in Windows Operating Systems, Microsoft Office and Internet Explorer. A good understanding of computer hardware including desktops and laptops and an understanding of network components is required. An excellent telephone manner and customer service skills are essential to answer technical queries from the bank's employees.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Lorien

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