Help Desk Analyst

Yoh has an exciting long-term contract opportunity for a HELPDESK/IT SUPPORT PROFESSIONAL to join our client in Jackson, MI for with excellent pay!

JOB RESPONSIBILITIES:
- Provide day-to-day IT desktop support for internal customers (employees and contractors).
- Second level support for all desktop technology devices including desktops, laptops, cell phone, Blackberry, printing, wireless networking, etc. Provide technical support for remote access with hardware devices.
- Coordinate technical activities related to updating customer devices to assure security and compliance management.
- Assist with campus-wide projects related to campus support and IT initiatives through research, testing, project development and rollout plans.
- Lead effort to image, replace, deploy, and return leased computers. Provide general desktop support and interface with internal customers.
- Drive IT Services process improvements. Assist in creating and delivering support documentation and knowledgebase articles.

JOB QUALIFICATIONS:
- H.S. diploma or equivalent is required.

PREFERRED JOB SKILLS/EXPERIENCE/KNOWLEDGE:
- Associate's degree is preferred.
- Must have strong technical skills and experience with imaging and configuring computers. Above average customer service skills is a plus.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short and long-term staffing services industry; visit our website to learn more about our company. If you are seeking workforce solutions in the IT sector, see our comprehensive IT Staffing Resources.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECHJ2WNWIT

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Branch: IT & Telecom