Health Insurance Sales Coordinator - 4 Months (68893)

HEALTH INSURANCE SALES COORDINATOR

CONTRACT: 4 months (W2)

LOCATION: Burbank, CA

JOB NUMBER: 68893

DEPARTMENT: Salesscreen and route calls appropriately; provide inquiry resolution.

- Schedule meetings and maintain calendars as requested. Arrange conference rooms, conference calls and other meeting events. Distribute meeting agendas and materials in advance of meeting.
- Coordinate some administrative and logistical arrangements for team. Review and distribute department mail. Independently handle travel arrangements. Arrange for audio-visual and teleconference equipment. Track and compile expense receipts and prepare monthly expense reports. Order office supplies, process purchase orders and invoice requests. Photocopy, fax and file.
- May prepare and format multiple interoffice communications, e-mail, letters, reports, and confidential documents. Screen e-mail and prepare appropriate basic correspondence on behalf of account managers and sales executives. Drafts standard/recurring correspondence for account manager and sales executive approval. Prepare and distribute meeting agendas.
- May maintain databases, information systems and process requirements for the sales and account management team. Establish and maintain databases specific to the sales and account management team. Complete data entry; format and produce standard reports. Perform system activities in relation to packet orders, contract changes, and other activities not supported by the customer account team (CAT). Track, monitor and reconcile data, collaborating with other department staff. Follow-up on action items to meet deadlines.
- May serve as sales and account management liaison between the customer account team (CAT) and other internal departments. Meet regularly with team to discuss and keep manager apprised of important issues and department matters. Effectively communicate to all levels of management, peers, and purchasers. Communicate critical issues between customer account team and sales and account management team. Assess urgency of situation and determine and executive appropriate course of action. Work with internal departments to achieve a high level of purchaser satisfaction.
- May coordinate new member orientation.

QUALIFICATIONS:

- High school diploma or GED required
- Bachelor's degree preferred
- Insurance license preferred
- Minimum 3 years' direct relevant experience
- Ability to quickly learn new processes and new software/data input systems
- Strong Microsoft Office (Excel, Word) skills
- Strong attention to detail
- Fast learner
- Positive, proactive attitude
- Good Customer Service skills