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Genesys Reporting Consultant
Eingestellt von Techmahindra
Gesuchte Skills: Crystal, Sql, Consultant
Projektbeschreibung
SKILL DESCRIPTION OF GENESYS REPORTING
- Experience of Genesys SIP Framework in terms of Installation, Configuration & Troubleshooting
- Ability to install, configure & troubleshoot Reporting components like CCPulse, CC Analyser, ICON, Infomart and Interactive Intelligence. ( BO & Universe knowledge an added advantage)
- Should have good experience of defining statistics, formulas, reports in Genesys Stat Server
- Good understanding of Database with ability to write Stored procedures, SQL Scripts, DB connections
- Crystal Reports would be an advantage
- Clear understanding of ETL process
LANGUAGE: German
- Experience of Genesys SIP Framework in terms of Installation, Configuration & Troubleshooting
- Ability to install, configure & troubleshoot Reporting components like CCPulse, CC Analyser, ICON, Infomart and Interactive Intelligence. ( BO & Universe knowledge an added advantage)
- Should have good experience of defining statistics, formulas, reports in Genesys Stat Server
- Good understanding of Database with ability to write Stored procedures, SQL Scripts, DB connections
- Crystal Reports would be an advantage
- Clear understanding of ETL process
LANGUAGE: German
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Organisation/Management