Functional Analyst

Tasks
•Collecting the User/Customer Requirements
•Developing the functional specifications
•Transfering the functional specifications to the technical analyst or developer and monitoring progress and Quality of their work
•Developing the test scenarios and validating the development work before delivery to business
•Ensuring functional support to users, taking initiative to develop improvements by monitoring recurrent problems
•Participating in incident and problem management, and by monitoring evolutions within business domain
•Managing contacts with other departments for cross domain requests, for maintenance and projects
•Strong capabilities to understand/communicate with business
•"customer oriented", and autonomous

Profile
•Organized/structured
•Teamplayer
•conceptualization and solutions
•Communication with not-IT people
•Using UML as a methodology
oMS Word
oMS Powerpoint
oMS Project
oMS Visio
•Knowledge of Relational Database Technologies (MS SQL Server)

Nice to haves
•Languages - Dutch/English
•Knowledge of MS BI
•Technical Analysis background