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French Speaking Digital Commerce and CRM Project Management role in Sw
Eingestellt von Linksap Europe Ltd
Gesuchte Skills: Support, Client
Projektbeschreibung
Our client is looking fora FRENCH speaking Digital Commerce and CRM Project Manager for a 15 month contract position based in Switzerland.
The role will involve the following:
- DELIVERY OF IS/IT PROJECTS BY MANAGING THE TIME, BUDGETS, QUALITY, SCOPE AND RISKS.
- RESPONSIBLE OF THE COLLECTION OF BUSINESS REQUIREMENTS RAISED BY HQ DEPARTMENTS AND/OR MARKETS, AND THEIR ANALYSIS TO PRODUCE FUNCTIONAL SPECIFICATIONS, WITH OR WITHOUT THE HELP OF A DEDICATED BUSINESS ANALYST
- ENSURE CROSS TEAMS COORDINATION, THE PROJECT MANAGER IS THE SINGLE POINT OF CONTACT CONCERNING HIS/HER PROJECTS.
- PROVIDE REGULAR FEED-BACK ON PROJECT (STEERING AND OPERATIONAL COMMITTEES).
- FOLLOW THE INTERNAL AND/OR EXTERNAL DEVELOPMENTS ENSURING THAT THEY FIT WITH THE IT STRATEGY.
- ENSURE PROJECT DELIVERABLES AND QUALITY. TEST AND VALIDATE THE PROPOSED DEVELOPMENTS/IMPROVEMENTS FOR THE IMPLEMENTATION.
- PROVIDE APPROPRIATE DOCUMENTATION, TRAINING AND COACHING TO THE BUSINESS PROJECT MANAGERS AND ENSURE THE FOLLOW-UP OF THE INSTALLATION/DEPLOYMENT.
- ANSWER THE VARIOUS REQUESTS FROM USERS TO PROVIDE SUPPORT ON INCIDENTS QUALIFIED AS LEVEL 3 (EXPERT ANALYSIS/RESOLUTION REQUIRED) DURING THE AFTERCARE OF THE PROJECTS. ENSURE THE HANDOVER TO THE IS SUPPORT ORGANIZATION.
Candidates must have excellent experience/knowledge of eCommerce processes and ideally CRM too.
The role will involve the following:
- DELIVERY OF IS/IT PROJECTS BY MANAGING THE TIME, BUDGETS, QUALITY, SCOPE AND RISKS.
- RESPONSIBLE OF THE COLLECTION OF BUSINESS REQUIREMENTS RAISED BY HQ DEPARTMENTS AND/OR MARKETS, AND THEIR ANALYSIS TO PRODUCE FUNCTIONAL SPECIFICATIONS, WITH OR WITHOUT THE HELP OF A DEDICATED BUSINESS ANALYST
- ENSURE CROSS TEAMS COORDINATION, THE PROJECT MANAGER IS THE SINGLE POINT OF CONTACT CONCERNING HIS/HER PROJECTS.
- PROVIDE REGULAR FEED-BACK ON PROJECT (STEERING AND OPERATIONAL COMMITTEES).
- FOLLOW THE INTERNAL AND/OR EXTERNAL DEVELOPMENTS ENSURING THAT THEY FIT WITH THE IT STRATEGY.
- ENSURE PROJECT DELIVERABLES AND QUALITY. TEST AND VALIDATE THE PROPOSED DEVELOPMENTS/IMPROVEMENTS FOR THE IMPLEMENTATION.
- PROVIDE APPROPRIATE DOCUMENTATION, TRAINING AND COACHING TO THE BUSINESS PROJECT MANAGERS AND ENSURE THE FOLLOW-UP OF THE INSTALLATION/DEPLOYMENT.
- ANSWER THE VARIOUS REQUESTS FROM USERS TO PROVIDE SUPPORT ON INCIDENTS QUALIFIED AS LEVEL 3 (EXPERT ANALYSIS/RESOLUTION REQUIRED) DURING THE AFTERCARE OF THE PROJECTS. ENSURE THE HANDOVER TO THE IS SUPPORT ORGANIZATION.
Candidates must have excellent experience/knowledge of eCommerce processes and ideally CRM too.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges