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Exchange and Mobile Support Engineer (Brussels)

Eingestellt von Anankei

Gesuchte Skills: Support, Engineer

Projektbeschreibung

Je functie: Context
The Shared Service Center SENT is responsible for the mail environment at group level, covering both Microsoft Exchange and Lotus Notes. SENT manages as well the mail routing and sanitation environment, FAX and SMS infra and the mobile device management infrastructure to enable Blackberry, iPhone and iPad management. This makes SENT an international and very dynamic environment to work for.
SSC SENT is looking for a 2nd line Exchange and Mobile Support Officer to join the Shared Service Center SENT for the group.

Function Description
We offer a challenging function in an international multi-technology IT environment.
An interesting job in a professional team in which we determine the future of the mail environment in the group.
An environment with high expectations where your qualities can make the difference.
Your assignment in SSC Sent will be to:
- Management of the infrastructure incidents (24/7). In case of an incident restore the service asap, inform service desk, control room, IMOD and Service Delivery Manager, write the post incident report in case of a major incident.
- Manage the functional mailboxes of Exchange, mobile, directory services and identity management and manage the user incidents and user requests
- Perform the routine activities on the infra and functional mailboxes like actions to close the oldest requests, represent the team in the daily operational debriefing meeting.
- Perform the primary tasks like follow-up and fixing of Antivirus alerts, rollouts and tests in QA and PROD, be primary contact for support centers, generate reports, perform capacity management activities, perform cmdb reviews.
- Perform the backup tasks like activity follow-up

Start Date ASAP
Duration 31/12/2015

Location
Brussels
Je profiel: Required knowledge/ experience:

Education
Bachelor/Master or equivalent by experience in IT

Certification
e.g. Exchange Administration

Languages Requirement
French Good
Dutch Good
English Fluent

Experience
At least 5 years of experience with Exchange and Mobile support

Technical Experience
Mandatory
- Exchange 2010/2013
- Windows Server 2008
- Powershell

Preferable
- iPhone & iPad
- Blackberry
- network, Wintel, storage (DAS)
- security
- capacitystimulate team spirit; presentation skills

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Anankei