EWSD/HiE (Engineer Network Back Office Wireline Ewsd& HiE)

Connect44 is urgently searching for EWSD/HiE (Engineer Network Back Office Wireline EWSD& HiE)

The JD is following:

- Operate, Maintain and Optimize VoIP/TDM platforms for fixed network
- 2nd level Incident and Problem Management: Investigate, isolate and drive VoIP/TDM networks and/or product problems reported by customer
- Perform preventive maintenance tasks
- Configuration Management: Execute work orders to apply configuration changes. Plan, schedule and coordinate activities with technical personnel from customer and Telco partners
- Perform Emergency Support covering 24 x 7 network outage and service degradation
- OnCall duty and TT Remedy handling.
- Maintain interfaces with customer's and partner's technical personnel ensuring information flow about reported problems and their resolution status

COMPETENCES/QUALIFICATIONS:

- Depth knowledge of the platforms: EWSD TDM and SURPASS hiE9200 from Nokia Siemens Networks and Session Border Controller from ACME Packet
- Good knowledge of the protocol like: SS7, DSS1, SIP
- Good knowledge on IP data communication
- Proven experience in a telecoms operations environment and particularly in fixed network topology
- Relevant experience in telecom network operation and maintenance
- Good knowledge in network fault/performance/configuration management tools
- We are looking for a strong team player with capability to provide leadership for certain tasks. You have an analytical and structured working style with high organisational skills and customer orientation. You are a good communicator, highly self motivated with a sense of responsibility.