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Environment Delivery Manager/Support Manager
Eingestellt von E-Frontiers
Gesuchte Skills: Support
Projektbeschreibung
WE REQUIRE AN ENVIRONMENT DELIVERY MANAGER OR SUPPORT MANAGER FOR A 3-4 MONTH CONTRACT BASED IN DUBLIN.
ROLE PURPOSE
The primary purpose of the role is to act as the single point of contact for all test environment and test data planning and delivery on programmes and projects aligned to specific team portfolios.
The role holder will be responsible for co-ordination of all test environment delivery activities including build, configuration and validation. To support this, the role holder will work closely with the environments engineers within the Service Creation Test Practice team, environment owners external to the Test Practice team, and external vendors as required.
ACCOUNTABILITIES
- Capture project/programme environment and data requirements
- Manage the provision of environments and data to meet those requirements
- Successful handover of testing environments to the test execution and delivery teams with a focus on ensuring that their requirements are successfully delivered in the agreed time frame and with agreed quality
- Develop, measure and report KPIs on environment performance.
- Ensure environments are maintained to agreed service levels by support functions and 3rd party suppliers
- Support the development of programme testing strategies within large programmes of work to ensure the test approach and environment capabilities are aligned.
- Ensure that the environment is an accurate reflection of production by working in conjunction with the test environment community and other IT teams.
- Manage the relationship with the project management community acting as a single point of contact for test environment and test data delivery within the project/programme
- Manage the creation of new environments as required.
- Engage architecture and project teams to capture functional and capacity requirements and ensure environment is correctly provisioned to meet those requirements. Also ensure that it accurately reflects production environment
- Communicate and report all environment delivery related issues and progress to the Test Managers & Project Managers
ROLE PURPOSE
The primary purpose of the role is to act as the single point of contact for all test environment and test data planning and delivery on programmes and projects aligned to specific team portfolios.
The role holder will be responsible for co-ordination of all test environment delivery activities including build, configuration and validation. To support this, the role holder will work closely with the environments engineers within the Service Creation Test Practice team, environment owners external to the Test Practice team, and external vendors as required.
ACCOUNTABILITIES
- Capture project/programme environment and data requirements
- Manage the provision of environments and data to meet those requirements
- Successful handover of testing environments to the test execution and delivery teams with a focus on ensuring that their requirements are successfully delivered in the agreed time frame and with agreed quality
- Develop, measure and report KPIs on environment performance.
- Ensure environments are maintained to agreed service levels by support functions and 3rd party suppliers
- Support the development of programme testing strategies within large programmes of work to ensure the test approach and environment capabilities are aligned.
- Ensure that the environment is an accurate reflection of production by working in conjunction with the test environment community and other IT teams.
- Manage the relationship with the project management community acting as a single point of contact for test environment and test data delivery within the project/programme
- Manage the creation of new environments as required.
- Engage architecture and project teams to capture functional and capacity requirements and ensure environment is correctly provisioned to meet those requirements. Also ensure that it accurately reflects production environment
- Communicate and report all environment delivery related issues and progress to the Test Managers & Project Managers
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges