Enterprise Service Desk Specialist Job

ENTERPRISE SERVICE DESK SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Jacksonville, North Carolina.

What You'll Be Doing:

- Under general supervision, conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks, develop scripts, analyze tailored reports, review and correlate audits, conduct Tier 1 and higher tiered analysis in response to Service Desk escalation, monitor tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services.
- Perform patching of ticket management system and perform Remedy System Administration.

What You Need to Bring to the Table:

- Security + CE Certification

WHAT ARE YOU WAITING FOR? APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

J2W: INFOTECH

TAX TERM: CON_W2

J2WVETJOBJ2WYOHFED

Ref:

YFS/Aviation: IT & Telecom