Eloqua Functional Expert - Major Blue Chip - Antwerp Region

Eloqua Functional Expert - Major Blue Chip - Antwerp Region

Description:

Supporting the roll-out of the next generation CRM solution including the newest Marketing/Multichannel capabilities.

Accountabilities:

Work closely with the key users in the countries/EMEA departments and supports them in:

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setting up campaigns
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creating segments
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validating customer journeys
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improving HTML/landing pages/forms designs

Work closely with the Support Specialist and Technical Consultant to address specific questions related beyond the expert's area and gather and document business requirements.

Based upon the expert's experience, best practices on campaign management will be shared to bring the Eloqua campaigns to a next level

Required Skills:

Experience in Marketing processes and systems in a complex environment, committed to follow change management procedures and internal guidelines

Experience with Eloqua, functional: must have; technical: added value

Hands on in managing solutions, willing to understand and manage configuration of Eloqua.

Excellent collaboration and teaming skills including well developed interpersonal skills and ability to work with a wide range of people across multiple cultures and functional areas

Superb verbal & written communication skills (fluent English essential)

Strong business process design skills:

Strong analytical and problem-solving skills

Ability and willingness to work effectively under pressure and to complete the tasks required in a timely manner and with a high degree of accuracy

Capable to manage and prioritize multiple tasks and projects, varying in size, value and complexity

Accepts personal responsibility for internal customer satisfaction