EFT/Connex Technical Support Analyst

EFT/CONNEX SUPPORT ANALYST HIGHLANDS RANCH, CO 12 MONTH CONTRACT, POSSIBLE CONVERSION TO HIRE

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Must have skills:
3-5 years of EFT or Banking industry experience with exposure to EMV technology is preferred. Candidates must also have everyday use experience using standard MS Office tools (MS Project, Excel, PowerPoint, Word, Visio, etc.). CONNEX/Advantage (CED) or Base24 software experience preferred. CONNEX/Advantage Authorization Processor (AP) experience preferred. Working knowledge of Tandem Mainframe hardware helpful.

Job Description:
This assignment involves maintenance, configuration and support of payment card EMV and Tokenization technologies on behalf of customers, including banks and credit unions. This is an intermediate-level assignment requiring strong execution and analytical abilities.

QUALIFICATIONS:

- Associate s/Technical Degree or equivalent experience
- Experience using standard MS Office tools (MS Project, Excel, PowerPoint, Word, Visio, etc.)
- 3-5 years EFT or Banking industry experience with exposure to EMV technology preferred
- CONNEX/Advantage (CED) or Base24 software experience REQUIRED
- CONNEX/Advantage Authorization Processor (AP) experience desired
- Working knowledge of Tandem Mainframe hardware helpful
- ATM terminal driving experience helpful
- Excellent time management, organization, and planning skills
- Strong analytical skills to comprehend complex problems and determine solutions
- Ability to synthesize technical information and apply to business solutions
- Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multitask under deadlines
- Strong verbal, written, presentation and interpersonal skills required

TECHNICAL EXPERIENCE:

- Microsoft Outlook, 1 year(s)
- Microsoft Excel, 1 year(s)
- Microsoft PowerPoint, 1 year(s)
- Microsoft Project, 1 year(s)
- Microsoft Visio, 1 year(s)
- EFT, 3 years
- Microsoft Word, 1 year(s)
- Overall relevant experience, 3 years
- Connex Advantage Platform, 2 years

*CompuCom supports Employment Equity and Diversity*Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit the website.