Ebusiness Application Support Analyst

REF.NR.: 4718JK

INDUSTRY: food industry

LOCATION: Lausanne and region

START: ASAP

DURATION: end of the year

ROLE:

* To provide operational and technical support for complex issues to the users of eBusiness applications to ensure that the business benefits of applications continue to be achieved throughout their lifetime.
. To build and maintain technical configuration documentation and knowledge for all eBusiness applications. You will be working within a small dedicated expert team which will be the technical configurations competency owners.

REQUIRED QUALIFICATIONS:

* Engineer in Information Technology, graduate of EPF/HES or recognized equivalent.
. ITIL methodologies foundation or advanced certification.
. Good understanding of SQL, Oracle database, Linux, Apache Tomcat and general Internet systems configuration.
. Understanding of web technology as HTML, CSS, Javascript, Java, Ajax and JSP.
. Hybris knowledge
. 5 years experience in a similar position dealing with eBusiness technologies
. Previous experience in a support or customer facing role in the area of Sales & Marketing or eBusiness.
. Client focused and support orientated with positive attitude.
. Experience of working collaboratively with multidisciplinary teams with a focus on delivery in a rapidly changing environment.
. Knowledge of minor programming/Scripting in web technologies.

LANGUAGE SKILLS:

Good communication and interpersonal skills, both written and verbal, English and French.