Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
E-Commerce Operations Manager
Eingestellt von Darwin Recruitment
Gesuchte Skills: Support, Marketing
Projektbeschreibung
E-COMMERCE OPERATIONS MANAGER
MAIN DUTIES
- Administration of the Intershop Backoffice Tool
- Strong collaboration and communication of technical information between the E-Biz IT Team, other IT teams and external partners to guarantee a stable and performing operation of the company website
- Release planning for deployments and coordination approval
- Facilitate the anchoring of projects within company website system environment
- Support of Shared Service Cross-Site team with focus owner topics
- Technical issue handling (bug reporting, change requests, tasks and SCO tickets) in close collaboration with the E-Biz IT Team and partners
- Coordinate and solve critical incidents in collaboration with IT teams
- Manage digital retail calendar occasions with marketing and content team
- Provide technical consulting for all of the website and affiliated departments (eg, Customer Service, Retail Processes)
- Ensure proper testing processes
- Documentation of workflow and processes
KEY ACCOUNTABILITIES
- Administration of Intershop Backoffice Tool
- Guarantee a stable and performing operation of the IT eco system based on agreed SLO to ensure an up-to-date information base for digital business center
- Manage release planning for deployments, hot fixes and coordination/approval
- Provide technical support/consulting for
- Support of Shared Service Cross-Site team with focus owner topics
- Technical issue handling (bug reporting, change requests, tasks and tickets) in close collaboration with the E-Biz IT Team and partners
- Manage digital retail calendar occasions with marketing and content team including:
- Documentation/reporting of workflow and process Coordination with various internal and external partners
MAIN CHALLENGES
- Ensure a proper operation of company website (performance, incident management)
- Management and mastering of the critical development track
- Full automation and Real Time communication of critical business processes
- Prepare a stable and high-performance environment during peak seasons
- Further development of Intershop Know-How
MAIN DUTIES
- Administration of the Intershop Backoffice Tool
- Strong collaboration and communication of technical information between the E-Biz IT Team, other IT teams and external partners to guarantee a stable and performing operation of the company website
- Release planning for deployments and coordination approval
- Facilitate the anchoring of projects within company website system environment
- Support of Shared Service Cross-Site team with focus owner topics
- Technical issue handling (bug reporting, change requests, tasks and SCO tickets) in close collaboration with the E-Biz IT Team and partners
- Coordinate and solve critical incidents in collaboration with IT teams
- Manage digital retail calendar occasions with marketing and content team
- Provide technical consulting for all of the website and affiliated departments (eg, Customer Service, Retail Processes)
- Ensure proper testing processes
- Documentation of workflow and processes
KEY ACCOUNTABILITIES
- Administration of Intershop Backoffice Tool
- Guarantee a stable and performing operation of the IT eco system based on agreed SLO to ensure an up-to-date information base for digital business center
- Manage release planning for deployments, hot fixes and coordination/approval
- Provide technical support/consulting for
- Support of Shared Service Cross-Site team with focus owner topics
- Technical issue handling (bug reporting, change requests, tasks and tickets) in close collaboration with the E-Biz IT Team and partners
- Manage digital retail calendar occasions with marketing and content team including:
- Documentation/reporting of workflow and process Coordination with various internal and external partners
MAIN CHALLENGES
- Ensure a proper operation of company website (performance, incident management)
- Management and mastering of the critical development track
- Full automation and Real Time communication of critical business processes
- Prepare a stable and high-performance environment during peak seasons
- Further development of Intershop Know-How
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Marketing/Vertrieb, Sonstiges